Last Updated: October 7, 2026
Perfect Tan Wellness respects your privacy and is committed to protecting the personal information you provide to us. This Privacy & Electronic Communications Policy explains how we collect, use, protect and communicate with you using your personal information, including through email and SMS/text messaging.
For purposes of this policy, “Perfect Tan Wellness,” “we,” “us,” and “our” refer to Perfect Tan Ltd. and Perfect Tan Chilliwack Ltd., operating as Perfect Tan Wellness.
Information We Collect
When you visit one of our locations, use our website, create a client profile, book an appointment, purchase a product or service, join a membership, enter a promotion, complete a waiver or consent form, or otherwise interact with us, we may collect personal information including:
- Your name, address, telephone number and email address
- Date of birth and other information necessary to provide age-restricted services
- Appointment and booking information
- Membership and account information
- Purchase and transaction history
- Service preferences and information you voluntarily provide to assist us in providing our services
- Communications between you and Perfect Tan Wellness
- Marketing and communication preferences
- Website usage and technical information, where applicable
Payment card information may be processed by our payment processing providers. Perfect Tan Wellness does not necessarily store complete payment card information on its own systems.
How We Use Your Information
We may use your personal information to operate our business and provide services to you, including to:
- Create and manage your client account
- Schedule, confirm, change and remind you about appointments
- Administer memberships, packages, purchases and account balances
- Process transactions and payments
- Provide customer service and respond to questions
- Maintain records relating to services provided
- Send important service or account-related communications
- Send promotional offers, news, special events and other marketing communications where permitted by law
- Improve our services, website and client experience
- Meet legal, regulatory, insurance, safety and record-keeping requirements
- Prevent fraud, misuse or unauthorized activity
We limit the collection and use of personal information to purposes that are reasonable and appropriate for our business and services.
SMS/Text Messaging
If you provide Perfect Tan Wellness with a mobile telephone number and consent to receive text messages, we may communicate with you by SMS or other text messaging services.
Depending on your preferences and the consent you have provided, messages may include appointment confirmations and reminders, booking information, account or membership information, customer service communications, promotional offers, special events, product or service announcements and other Perfect Tan Wellness communications.
Consent to receive marketing text messages is not a condition of purchasing goods or services from Perfect Tan Wellness.
Message frequency may vary. Standard message and data rates charged by your mobile carrier may apply.
You may withdraw your consent to receive marketing text messages at any time by replying STOP to a Perfect Tan Wellness text message. You may also contact us directly and ask to be removed from our text messaging list.
After opting out, you may receive a final message confirming your unsubscribe request. You may continue to receive communications that are necessary to provide a service you have requested or otherwise permitted by applicable law.
For assistance with text messaging, reply HELP where supported or contact Perfect Tan Wellness directly.
We do not sell or rent your mobile telephone number to third parties for their own marketing purposes.
Email Communications
If you provide us with your email address, we may use it for transactional and service-related communications such as appointment confirmations, receipts, membership information and responses to inquiries.
Where you have consented, or where otherwise permitted by applicable law, we may also send promotional emails regarding Perfect Tan Wellness services, products, special offers, events and other news.
Marketing emails include an unsubscribe option. You may unsubscribe at any time by using the Unsubscribe link contained in the email or by contacting us directly.
Unsubscribing from marketing emails does not necessarily prevent us from sending transactional or service-related communications necessary to manage your appointments, purchases, memberships or other requests.
Consent
We obtain consent for the collection, use and disclosure of personal information as required by applicable privacy laws.
For promotional electronic communications, we obtain and maintain consent in accordance with Canada’s Anti-Spam Legislation (CASL) and other applicable requirements. Consent may be express or, where permitted by law, implied based on an existing business relationship or other circumstances recognized by law.
You may withdraw your consent to receive marketing communications at any time.
Service Providers and Third Parties
Perfect Tan Wellness uses trusted third-party service providers to help operate our business. These may include providers of:
- Appointment scheduling and business management software, including Meevo
- Email and SMS/text messaging services
- Payment processing
- Website hosting and technology services
- Electronic waivers and forms
- Marketing and customer communications
- Data storage and security services
We may provide these service providers with personal information when reasonably necessary for them to perform services on our behalf.
Some service providers may process or store information outside British Columbia or Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.
We remain responsible for personal information under our control and take reasonable measures to select service providers that appropriately protect personal information.
We Do Not Sell Personal Information
Perfect Tan Wellness does not sell or rent your personal information, email address or mobile telephone number to third parties for their own marketing purposes.
We may disclose information when required by law or where reasonably necessary to protect our business, our clients, our employees or others.
Protecting Your Information
We use reasonable administrative, physical and technological safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration or destruction.
Access to personal information is limited to employees, contractors and service providers who reasonably require access to perform their duties or provide services on our behalf.
No electronic system can be guaranteed to be completely secure, but we take reasonable steps appropriate to the nature and sensitivity of the information we maintain.
Retention of Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, accounting, regulatory and business requirements.
When information is no longer reasonably required, it may be securely destroyed, deleted or anonymized in accordance with our record-retention practices.
Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to request that inaccurate or incomplete information be corrected, subject to any exceptions permitted by law.
You may also contact us to update your contact information or communication preferences.
Website and Cookies
Our website may use cookies and similar technologies to provide website functionality, understand how visitors use our website and improve the online experience.
Third-party services integrated into our website may also use cookies or similar technologies according to their own privacy practices.
You may be able to control cookies through your web browser settings, although disabling certain cookies may affect website functionality.
Changes to This Policy
Perfect Tan Wellness may update this Privacy & Electronic Communications Policy from time to time to reflect changes in our practices, technology, services or legal requirements.
The current version will be posted on our website with the date it was last updated.
Contact Us
Questions, concerns, privacy requests or requests regarding your communication preferences may be directed to:
Perfect Tan Wellness
Privacy Officer
2455 West Railway Street
Abbotsford, BC V2S 2E3
Canada
Email: [email protected]
Phone: (604)850-2112
